Reviews

1st Amazon did an amazing job repairing my flat roof and installing new gutters. They started the job quickly and completed everything in just one day, which really impressed me. The team worked efficiently and kept everything clean. The woman I worked with was incredibly responsive and kept me updated throughout the process. I truly appreciate the quality of their work and their professionalism. Highly recommend if you need roofing or gutter work done!

I have used 1st Amazon Construction many times. They have done work on my roof, deck, and front porch. From start to finish, the experience was always exceptional. Krystal's team was polite, prompt, and incredibly organized, ensuring every detail was handled with care and professionalism. They kept the work area neat and always communicated clearly about the project status. I've referred Krystal to several of my clients, and she consistently over-delivers, exceeding expectations every time.

This is the best service I have ever had. They were very reasonable and fast. This was the first time I ever had a roofing problem; they fixed everything in one day. Please, if you need help like I did, please call them — they’re the BEST! Don’t short change yourself, give them a call. The staff is excellent and very nice; they care.

Krystal and her team went above and beyond for me.

We contacted a handful of companies when we discovered we had roof problems, and 1st Amazon was the most responsive, provided competitive pricing, and had great online reviews, so the choice was easy. Krystal and her team were kind, thorough, and professional and kept us apprised of progress throughout the duration of the project. Highly recommend!

I had an emergency roof leak that needed to be fixed immediately and contacted 1st Amazon Roofing and More. The office person who answered my call sincerely wanted to help me resolve my problem. She contacted her crew who came to my house the same day. The estimator examined the area and knew exactly what to do. The price was reasonable and fair. The team completed the work before sundown and cleaned up perfectly. I would definitely use this company again.

I had a pleasant experience with this company. I found them on facebook and had an issue on my porch that was annoying and bothersome. 1st Amazon provided me a quote and repaired within 48 hours of my initial contact to them. Would recommend!

I am just so impressed with the quality of work and the customer service I have experienced with 1st Amazon. The crew is polite and answers any questions you may have and Krystal is awesome. She follows up and makes sure that you are pleased with the work that has been. I have already referred this company to others and will have them come back to do more work that I need to have done on my house. KUDOS to 1st Amazon Construction Services!

1st Amazon Roofing is absolutely incredible. I purchased my 1st home almost a year ago and needed to tend to my roof. I have always heard and read such stellar reviews of this company, so decided to reach out. Mrs. Krystal was easy to communicate with from day one until the project was complete. She is truly a trailblazer and I am forever grateful to have found this outstanding establishment. Plus, I LOVE my new skylights! I can't express my gratitude enough. I will never use another roofing company. Thank you Mrs. Krystal (and your wonderful crew)!

During one of the winter storms my roof began to leak, and I thought to myself “this can’t be good.” After I put buckets out to avoid further damage, I called this company. I spoke directly with the lead facilitator. After working out the details an inspector was dispatched and an estimate emailed. I looked everything over, proceeded, and was not disappointed. I highly recommend.

Found numerous recommendations for this company on Facebook. I requested a quote and got a call back right away. Spoke with Ms. Krystal who was very sweet and professional. They repaired my roof, cleaned gutters, and left a gift, invoice, and signed contract on my porch. HIGHLY recommend and will continue using 1st Amazon Construction for all exterior repairs. THANK YOU, Krystal Walker, Owner.

Working with 1st Amazon Roofing has been a breath of fresh air. Miss Krystal was professional, communicated through the process, coordinated inspections, quotes, and tenant coordination with ease. Not only did they fix my leaking roof, they also repaired damaged drywall and paint. My tenant and I are both happy. Truly a great experience. Thank you so much 1st Amazon Roofing.

In May 2023 I reached out to Krystal for a roof quote but delayed. When I called back in November, she immediately sent a crew for reinspection and provided an updated quote. The customer service was outstanding: responsive to calls and emails, clear on pricing, and great communication throughout. The crew was knowledgeable, arrived on time, and kept me updated with emails and photos. The work was efficient and left my home looking great. Thank you for the peace of mind!

Amazing Amazing Amazing Amazon Roofing. Quick response, stellar job on my roof. The owner is very nice and fair, kept me updated with pictures. Quality of work is bar none and the roofers are pleasant. I would not hesitate to use or recommend them to anyone looking for professional, quality-driven roofing at an affordable price. Servicing Baltimore and southern Maryland too. Thanks again! 5 out of 5 stars!

1st Amazon Roofing and More is an amazing company that has done two repairs to my roof that someone else installed incorrectly. After Krystal and her crew surveyed and repaired, I have had no further issues. Thank GOD for 1st Amazon and Krystal and her company.

Krystal was wonderful to talk to from beginning to end. The pricing was fair, the team arrived on time, and the work was professionally done. I have already recommended 1st Amazon to family and friends.

I am extremely pleased with the work completed on my siding, gutters, front porch post, and a new roof & skylight. Ms. Krystal is knowledgeable, honest, and straightforward. The crew arrived on time and worked professionally and timely. She followed up with emails including before and after pictures of all projects. I am beyond pleased and will be a forever customer!

My partner and I bought our house in January. Soon after, the upper bathroom ceiling started swelling with rain. We were referred to Krystal and 1st Amazon Roofing. I called Krystal and received stellar customer service, same-day service, and a reasonable quote. Krystal and her team helped us feel secure and completed the work just in time for rainstorms. Thank you!